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Accessibility statement

We are committed to letting every person use this site independently and with dignity

Last updated: Tammuz 5786

General

Merkaz HaTahara attaches great importance to providing equal service to the entire public, and works to make this website accessible in accordance with the Equal Rights for Persons with Disabilities Law, 1998, and the Equal Rights for Persons with Disabilities (Service Accessibility Adjustments) Regulations, 2013.

Level of accessibility

The site was made accessible in accordance with Israeli Standard SI 5568, which is based on the WCAG 2.0 guidelines at level AA. This includes valid semantic structure, full keyboard navigation, alternative text for images, sufficient color contrast, text resizing and screen-reader support.

What has been made accessible

  • Full keyboard navigation (Tab / Shift+Tab / Enter) with a clear focus indicator
  • Correct heading hierarchy and ARIA attributes where required
  • Alternative text for meaningful images and icons
  • Color contrast meeting the standard's requirements
  • Support for zooming up to 200% without loss of content
  • Adaptation to mobile and tablet screens
  • Forms with linked labels and textual error messages

Physical accessibility at our offices

Our offices at 5 Brandeis Street, Jerusalem receive visitors by prior arrangement. To clarify accessibility arrangements at the office or to receive service by an alternative means, please contact our accessibility coordinator at 02-632-7777.

Exclusions and limitations

Certain parts of the site — in particular older content, scanned PDF files and embedded third-party content (such as the payment system and maps) — may not yet be fully accessible. We are working to correct this on an ongoing basis. If you encounter a difficulty, please let us know and we will address it promptly.

Accessibility feedback

Did you encounter an accessibility problem on the site? We would like to hear about it. Our accessibility coordinator is available at 02-632-7777 or by email at merkaztahara.o@gmail.com. Please mention the page where you encountered the difficulty, your browser type and any assistive technology you use, so that we can respond quickly.